Entry Level Position The core responsibilities will be: * Communication with other employees and customers * Data entry * Print, copy and file customers records as necessary * Meeting and exceeding the customers requests to ensure total customer satisfaction * Resolve customer billing issues * Placing and tracking service calls * MUST HAVE GOOD CUSTOMER SERVICE SKILLS The ideal candidate will possess: * Solid computer proficiency  * Professional written and verbal communication skills * Experience with Word, Outlook, Excel and PowerPoint * Previous customer service experience