Department: Operations Salary: £35,000 – £45,000 Location: Hybrid, with occasional onsite delivery for key accounts DBS Check Required: Yes Who We Are As a leading provider of apprenticeships within the IT, Tech, and Digital sector we are here to make a difference to every learner and inspire them to succeed. It’s why we exist, it drives everything we do. We have ambitious plans that include the continued innovation of our product, customer experience and increasing our capacity to create even more life changing opportunities; shaping the Tech & Digital talent of the future.    We’re entering a new era of workforce transformation where AI, digital innovation, and leadership capability are reshaping how organisations operate. Our ambition is to equip learners and employers with the skills, mindset, and confidence needed to thrive in an AI-enabled world. We are committed to innovation in curriculum design, learner experience, and employer partnerships, helping shape the future of Tech & Digital talent across the UK. What’s the Job? We’re looking for an experienced and forward-thinking AI Leadership & Digital Transformation Trainer to deliver impactful learning experiences focused on AI adoption, leadership and digital skills. You’ll help learners and employers understand how AI can improve and accelerate productivity, decision-making, leadership effectiveness, and organisational performance. This is more than technical training, it’s about helping people lead confidently in a rapidly evolving digital landscape. Responsibilities (include but are not limited to) * Deliver engaging, industry-leading training focused on AI, leadership, workplace productivity, and organisational transformation * Support learners in developing practical skills in the application of AI tools, automation, data-informed decision-making, and digital collaboration * Facilitate engaging workshops that help leaders and teams confidently adopt AI within their roles and organisations * Provide high value training which allows learners to implement their learning and drive business improvements * Deliver training around: * AI strategy and opportunity * AI governance and responsible adoption * AI-enabled organisational transformation * Workforce impact and change leadership * AI productivity and operational improvement * Build strong relationships with learners, employers, and internal stakeholders to create a high-impact and supportive learning environment * Drive learner success through effective coaching, mentoring, and management of individual learning plans * Ensure high-quality programme delivery aligned to awarding organisation standards, compliance requirements, and internal quality expectations * Stay ahead of emerging trends in AI, digital transformation, and workforce innovation, embedding current industry practices into curriculum delivery * Collaborate with curriculum teams and subject matter experts to continuously improve content and learner engagement * Support employers in understanding the opportunities, risks, and practical implementation of AI within the workplace * Deliver onsite workshops and training sessions for employer partners and key accounts across the UK * Champion innovation and contribute to the development of new AI and leadership learning solutions * Maintain and continually develop your own professional knowledge across AI technologies, leadership, education, and digital transformation * Contribute to the delivery and evolution of wider digital, leadership, and emerging technology programmes across Baltic’s growing skills portfolio Essential Knowledge, Skills & Experience Professional Expertise * Proven experience delivering training, coaching, workshops, or facilitation within AI and management and leadership * Strong understanding of generative AI tools and platforms such as ChatGPT, Microsoft Copilot, Gemini, Claude, or equivalent technologies * Strong management and leadership experience * Experience applying AI tools to improve productivity, communication, collaboration, decision-making, or operational efficiency * Understanding of how AI impacts leadership, organisational culture, workforce capability, and business operations * Experience supporting learners, teams, or organisations through digital change or transformation initiatives * Understanding of responsible and ethical AI use within business settings Key Skills * Excellent communication, facilitation, and presentation skills * Ability to simplify complex AI concepts for non-technical audiences * Strong coaching and stakeholder management capabilities * Innovative and forward-thinking mindset with a passion for continuous improvement * Highly organised with strong problem-solving and learner engagement skills A successful AI Leadership & Digital Trainer team member will embody our core values: * Be the Expert: Continuously develop deep knowledge of systems, processes, and business operations to deliver reliable, data-driven insights and solutions that improve performance and efficiency. * Be the Customer: Deliver responsive, tailored support to internal teams and stakeholders – understanding their needs and challenges to ensure smooth, effective service delivery. * Be the Future: Champion continuous improvement initiatives by identifying process gaps and innovation opportunities, helping the organisation scale sustainably and stay ahead in a dynamic environment. By living these values, you’ll build strong cross-functional relationships, enhance operational excellence, and drive meaningful, lasting improvements across the business. We welcome applications from candidates of all backgrounds. However, please note that we’re currently unable to offer visa sponsorship, so you’ll need to have existing right to work in the UK to be considered for this role.