🌿 MISSION The US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn’t be this hard to navigate. At Granted, we’re building the one solution every American can turn to for help. Thanks to AI and new regulations, Granted can fight claim denials, correct billing errors, negotiate bills, and make coverage easier to understand—saving people time, money, and stress. Our goal is simple: to be the #1 platform that empowers all Americans to take charge of their healthcare 🏢 ABOUT US Founded by a former Oscar Health leader, we’re a seed-stage company with $17M in funding. We’re lucky to be backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, CaseText, Forerunner Ventures, RRE Ventures, and more. We are well-funded for the next few years. 🧭 ABOUT THE ROLE Granted is looking for a sharp strategic operator to work at the intersection of our two highest-leverage areas: Growth and Case Automations. This is a hybrid role for someone who's energized by moving between big-picture strategy and hands-on execution — scoping new automation opportunities one week, pressure-testing growth logic with leadership the next, and closing the loop with ops and business stakeholders throughout. You won't own a single product surface. You'll be embedded across the work that matters most, acting as a connective layer between product, engineering, ops, and the business. Think of it as a role for someone who's done enough consulting or strategy work to know how to structure ambiguous problems fast — and enough execution work to actually drive them to resolution. 🛠 WHAT YOU’LL DO * Scope and lead AI-driven strategic projects across growth and case automation workstreams * Translate complex operational workflows into structured, executable plans — from diagnosis through delivery * Partner with product, engineering, and SMEs to identify and prioritize high-leverage automation opportunities * Build the analytical and operational frameworks that help the team measure what's working * Serve as a key interface between execution teams and senior business stakeholders — translating between the two without losing fidelity in either direction * Drive cross-functional alignment on initiatives that don't fit neatly into a single team's roadmap 🧰 YOU’LL BRING: Must-haves: * 4-7 years of experience in strategy, consulting, operations, or product — or some combination * A demonstrated ability to structure ambiguous problems and drive them to clear outputs * Strong communication skills; you can write a crisp memo, run a stakeholder meeting, and present to leadership without needing a lot of scaffolding * Enough technical fluency to work credibly with engineering teams and understand what's hard vs. easy to build * Comfort in a fast-moving, low-process environment where you define the work as much as you execute it Nice-to-haves: * Experience in healthcare or other complex regulated domains * Early-stage startup experience (Series B or earlier) * Background in AI / intelligent workflow products. ✨ YOU’LL THRIVE HERE IF * You came up through consulting or strategy and want to go deeper into execution at a company where the problems are genuinely hard * You're energized by work that crosses functional boundaries — you don't want to be siloed * You're comfortable being the person who brings structure to a room that doesn't have it yet * You care about the outcome, not the job title 📢 You don’t need to check every single box—if you bring the right skills and drive, we want to hear from you! 📩 Granted is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, protected veteran status, disability, or any other legally protected characteristics. We are also committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application or interview process, please contact us.