Qualifications: Bachelor’s degree in social work, psychology, or related field OR At least 3+ years of experience in a social service or health care related setting Main Function: Service Coordination is the process of identifying, coordinating, and facilitating all necessary supportive services and community resources for the elderly and/or disabled participants based on their individual needs. Service Coordinators will work from home as it will serve as their office, yet travel is required to visit participant's homes a few times a week.  Responsibilities:  * Attend and complete orientation training and ongoing annual training (remote); * Manage an active caseload which involves monitoring and evaluating options and services to meet an individual's health needs; * Complete a person-centered assessment and assist members in obtaining HCBS services that will support independent living; * Inform and assist members with gaining access to needed LTSS and Medical Assistance services; * Complete monthly monitoring telephone calls and develop and modify service plans at least annually or more frequently if needed; * Responsible to maintain ongoing communication internally and with caseload; * Notify the member of their right to choose any willing and qualified provider to provide a service on the members service plan; * Participate in remediation activities; * Responsible for holding a caseload of 70-80 participants; * Maintain ongoing communication with providers; * Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan; * Responsible to report all member incidents and allegations of neglect/abuse within 24 hours; * Responsible for following Amcord Care Inc. policies and procedures for document maintenance, confidentiality or records and employees' rights. * Willingness and ability to work in the field while also having the ability to work independently with integrity in a virtual setting. **Needs reliable transportation and valid driver's license  **No weekends ( M-F : 9am - 5pm )  Bilingual preferred but not required!