WHY JOIN EXADEL We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. ABOUT THE CLIENT A leading multinational cooperative financial institution operating a unique community banking model worldwide. The organization manages a diversified portfolio, providing top-tier asset management, bancassurance, corporate banking, and green finance. Today, it blends regional governance with advanced digital infrastructure to deliver localized retail banking alongside sophisticated cross-border investment solutions.  WHAT YOU’LL DO * Gather, analyze, and document business requirements * Work closely with Business, Operations, and Technology teams to deliver effective solutions * Support financial systems and business users by troubleshooting production issues and operational incidents * Perform SQL-based data analysis, validation, and troubleshooting * Analyze and improve business processes supporting treasury and capital markets products * Collaborate with development teams, vendors, and business stakeholders throughout project lifecycles * Participate in system enhancements, implementations, testing, and production support activities * Work with global teams on projects, incidents, and continuous improvement initiatives * Facilitate communication between business and technical stakeholders to ensure successful delivery * Contribute to process optimization and operational excellence WHAT YOU BRING * Mid-level experience as a Business Analyst, Application Support Analyst, or similar role within financial institutions * Strong understanding of business analysis methodologies and requirements gathering * Experience supporting production environments and business-critical financial systems * Strong SQL Server skills, including data analysis, validation, and troubleshooting * Experience documenting business requirements, process flows, and functional specifications * Ability to investigate production issues and collaborate with technical teams to drive resolution * Experience working directly with business users, developers, and vendors * Strong knowledge of Brazilian Financial Markets and treasury products * Hands-on experience with: Fixed Income, Foreign Exchange (FX), Swaps, Non-Deliverable Forwards (NDFs), Futures, Options * Experience working within banks, brokerage firms, asset managers, or investment banking environments * Understanding of front-office, middle-office, and back-office operations * Previous exposure to investment banking or global financial markets environments * Excellent analytical and problem-solving skills * Strong stakeholder management and relationship-building abilities * Excellent verbal and written communication skills * Ability to collaborate effectively with business and technical teams * English proficiency (B1+) with the ability to participate in meetings, collaborate with international teams, and communicate technical and business concepts * Strong organizational and prioritization skills * Proactive mindset with a strong sense of ownership and accountability * Ability to perform effectively in fast-paced environments NICE TO HAVE * Experience with CRK * Experience with Change * Experience with Autbank * Experience with Sinqia platforms * Previous experience supporting investment banking environments * Knowledge of front-office, middle-office, and back-office operational processes ENGLISH LEVEL Intermediate/Upper-Intermediate (B1+) Work Type: Hybrid (First 3 months: 3 days per week in the office. After onboarding: 2 days per week in the office.) Location: São Paulo – Faria Lima, Brazil LEGAL & HIRING INFORMATION * Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more * Reasonable accommodations are available to enable individuals with disabilities to perform essential functions * Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs YOUR BENEFITS AT EXADEL Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. * International projects * In-office, hybrid, or remote flexibility * Medical healthcare * Recognition program * Ongoing learning & reimbursement  * Well-being program * Team events & local benefits  * Sports compensation  * Referral bonuses  * Top-tier equipment provision EXADEL CULTURE We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.