Restoration Water Mitigation  Manager - Knoxville Apex Restoration DKI is a dynamic damage restoration company with core values of integrity, quality, empathy, and communication. Apex was born in 2007. Our industry is fast-moving and requires the ability to adapt to changing circumstances. This position requires mitigation and project management experience. Join the Apex family as a Mitigation Project Manager in Knoxville and join a winning team, advance your career, and grow individually. Trust the Triangle apexdki.com. If you have experience and Love Water Mitigation, This job is for you!  Mitigation Project Managers: * Report to the Branch Manager. Manage the Mitigation Superintendent, Lead Technician, and laborers, providing continuous training and direction to team members. * Manage mitigation activities for project roll-out, including creating work orders, scheduling jobs, requesting approvals from insurance adjustors, and scheduling start and completion dates. * Work with Team Coordinator to execute administrative tasks, schedule inspections, and manage collections. * Develop positive relationships with insurance agents, adjustors, customers, and vendors. * Oversee divisional restoration and mitigations operations to ensure operational effectiveness, customer satisfaction, and employee safety. * Ensure project personnel operate a safe job site per OSHA requirements and Apex policies and procedures. * Assume primary responsibility for profit and loss on assigned projects. Accountabilities * Skilled in communication, organization, teamwork, accuracy, attention to detail, time management, conflict resolution, and cost management. * Actively practice leadership abilities in leading the mitigation team. * Lead the Mitigation team and manage multiple projects simultaneously. * Learn, implement, and maintain a thorough understanding of construction operations and procedures. * Be trained in and use PSA, XactAnalysis, Xactimate, and MICA Moisture Mapping. * Obtain Xactimate Level 1 certification. * Utilize server and cloud technology, including Xactimate, Microsoft Office, PSA project management/accounting, and document management. * Foster positive relationships with team members, clients, subcontractors, and vendors. * Utilize knowledge of budgeting, approving order requests from the Superintendent, and achieve profit margins. * Monitor performance data to anticipate, prevent, and solve problems. * Inspect job site to establish initial scope of work. Confirm scope with the insured and adjustor. * Field customer questions and lead team in problem resolution. * Ensure team completes weekly vehicle inspection. * Willing to work 48+ hours per week when needed. * Be on call during catastrophic events. * Other duties as assigned. Qualifications * Project management experience, preferably in the restoration industry. * Mitigation experience. * Knowledge of insurance claim procedures, standards, and guidelines. * WRT certification in IICRC preferred. * Knowledge of budgeting jobs, approving order requests, and achieving profit margins. * Ability to lift 75 pounds and enter confined spaces and climb ladders. * Maintain a clean and professional appearance. * Valid driver’s license and eligibility to work in the United States. * Pass a background check and drug screening. * No felony convictions. Compensation * Base salary of $60K to $70K/ year, Plus Commission * Health/Vision/Dental/Aflac. * Paid Time Off. * 8 paid holidays. * Company vehicle and fuel card. * Company laptop and phone reimbursement.