Role Description As a Senior Client Administrator, you will take ownership of the day-to-day administration of client entities within your portfolio, supporting your team and contributing to the development of junior team members. The ideal applicant will possess strong organisational skills, a keen attention to detail and demonstrate an ability to form relationships with both colleagues and clients. Responsibilities and Duties Client Management & Reporting: * Take responsibility for the day-to-day administration of client entities and team portfolio with the team Manager, reporting to the team Assistant Manager (if applicable) and Manager. * Provide structure for the time management of tasks and the use of diary/reminder/calendar system, in accordance with the department procedure. * Take responsibility for the senior checking of Payments and Control Sheets ensuring quality assurance and compliance with procedures. * Take responsibility for the transfer in of new business to the team, coordinating in with the relevant internal departments. * Take responsibility for the handover of new business to the team, coordinating in with the relevant internal departments. * Ensure that all key client deadlines (including any deadlines which you may not be directly responsible for) in respect of client entities within your department are met. * Responsibility to prioritise regulatory deadlines. * Ensure CSP obligations are met for all clients within team portfolio. Continual review of governance procedures to ensure continuation of high standards Risk & Compliance Management: * Continuous risk assessment of workload. * Ensure that Company procedures are followed – such as client reviews, SAR submissions, and onboarding; this is not an exhaustive list and covers all of the Company procedures. * Ensuring that matters of risk / concern are raised in a timely manner in accordance with the Company procedures. * Responsibility for prioritising regulatory deadlines. Communication: * Provide mentoring, support and guidance to junior members of staff and peer support to colleagues. * Encourage collaborative working with all internal departments. * Attend and take an active role in team meetings. * Encourage cross team and department working and information sharing. Behaviours: * Be proactive and solution focused. * Represent the Company at external events and not bring the Company into negative media. * Responsible for own self-awareness, be aware of behaviours and how we are perceived by others. * Development of technical knowledge across all sectors. Qualifications and Skills: * Previous experience in a CSP environment is essential. * Demonstrate an ability to perform well in both a team environment and when working from own initiative. * Possess strong organisational and time keeping skills, ensuring all work is finished in a timely manner and in accordance with company procedure.