About the role This is a hands-on delivery role for our payments product line, covering the full path from business requirements to production support and new service design. You'll work closely with business stakeholders and engineering to turn requirements into technical solutions and keep delivery on track from ticket to release. Responsibilities: * Gather and clarify business requirements, including changes involving several departments; * Work out the solution, agree it with stakeholders, and turn it into clear Jira tasks; * Prioritize the backlog and support developers and QA throughout implementation; * Adjust the solution when business needs or technical constraints change; * Test new functionality across branch, staging, and production environments; * Investigate production issues using logs, admin tools, and previous implementations, then scope the required fixes or improvements; * Design new services at a high level, including integrations, data ownership, external dependencies, and mockups; * Prepare user instructions for new features. Requirements: * 2–4 years of experience as a Technical Project Manager, System/Business Analyst, or Delivery Manager * Ability to translate business requirements into a technical solution without heavy engineering support * Hands-on Jira experience and familiarity with the software delivery lifecycle * Comfortable reading logs and using admin tools to investigate issues * Strong written communication * Experience with JIRA and Confluence or similar software Nice to have * Experience in payments or fintech * Experience outlining service architecture at a conceptual level * SQL or basic API literacy We offer: * Attractive monthly salary paid in line with your skills and experience * A comfortable office in the center of Limassol (Cyprus) * Assistance in relocation and visa processing (if necessary) * Medical insurance for our employees and their families * Access to professional training, conferences, and paid educational courses * Corporate language courses * Evening yoga classes in office relaxation space * Subsidized lunches * Different corporate events for employees and their children * Sports events Data sharing consent By sending this application I hereby give consent for my personal data included in my application (such as name, contacts, work experience and any other additional information) to be processed by the receiving side (RoboGate LTD, Arch.Makariou III, 169-171 , 3027, Limassol, Cyprus) for purposes of the recruitment process.   We kindly inform you that the above consents can be withdrawn at any time by sending an e-mail to hr@robopro.team from the e-mail address provided in your application. You have the right to access, correct, modify, update, rectify, request for the transfer or deletion of data, withdrawal of consent or objection.   We will continue to hold and process your data for as long as necessary to consider you for employment and for a reasonable period of time as is necessary for document compliance with local laws in the country where the opportunity is located.